February 21, 2011
"My husband ordered 1 dozen roses for Valentines Day. They arrived safely on the Monday. I followed all the procedures suggested. By Tuesday thebaby's breath was shrivelling up. This is a week later. Two of the roses opened very slightly. The rest are still tight little buds turning black.
I am very disappointed and surprised. We have had flowers from you before and they have been beautiful.What do you suppose went wrong this time?"
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