"Flowers were sent for a 25th wedding anniversary and awed my sister and B-I-L. They were in great shape........although they had been left in 25 degree temps at 5pm at the doorstep when no one was home. They came home from dinner about 1.5 hrs. later. Now, in Silver Spring/Wheaton, MD they had 2 foot of snow the day before, so the roads were dreadful. #1)I'm thrilled they were delivered ontime. #2) Why didn't they call the home when no one was home at time of delivery?
If my sister had been gone for most of the evening, the flowers would have frozen for sure.
I'm grateful they left them, but worried for future deliveries about the way the delivery folks did not follow your policy. Any feedback would be appreciated. I use your business about 2-3 times a year."
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