"my girl friend loved it, she put it on the night she got it and it fell right off. the clasp broke. we both love the heart with the birth stones, but poor quality on the chain & clasp. very dissapointed."
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Response From Red Envelope:
We appreciate you posting a review. Our sterling silver heart pendant and gemstones dangle from a delicate silver chain. We apologize for the clasp issue you experienced and suspect you may have received a defective item. We stand behind the quality of all of the items that we carry, and would like to make this right for you. Please expect a customer service agent to contact you to rectify this.