"This bag looks very nice and claims to be leak-proof. My husband loved it on Father's Day, filled it with ice and water bottles and headed to the driving range. The bottom was soaked within an hour. He had to put it on a towel for the drive home. He was only at the range for an hour and the temperature wasn't particularly hot, about 75. However, it is a standard 6 pack size so the hard plastic liner from his old cooler fit perfectly, but you definitely need a plastic box/bowl to prevent leaks."
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Response From Red Envelope:
Thank you for taking the time to post a review. We apologize for the quality issue that you experienced with our waxed canvas golf cooler bag, as this should not have occurred. We are having our team research this potential issue. We stand behind the quality of our products and customer satisfaction and would like the opportunity to make this right. Please contact a customer service agent to facilitate a replacement.