"Loved the pic on the site and purchased for a friend's husband's MBA graduation. I decided to open up the box today and boy am I glad I did: The personalized type was off-centered in the oval and was smushed together. I thought maybe it was me when I unwrapped a glass but when I went to the site, I saw it was gorgeous—centered and carefully-set wide type.
The good news is I spoke with a super nice Red Envelope rep who is taking all my comments and is contacting the company to have them re-done. Also, I don't have to send them back to Red Envelope—they are taking my word for it.
So, thank you, RE! I do appreciate it. Let's hope the mugs come back as shown on the website! ;- )"
(Click anywhere inside this popup to close it)