"A few months after receiving this globe as a gift, the twist dial on the bottom broke, and it no longer played music. Also the silver on the base discolored after only a few months. It's beautiful to look at, but sadly, it seems to be poorly made."
(Click anywhere inside this popup to close it)
Response From Red Envelope:
Thank you for taking the time to post a review. This item is silver plated. Like any silver item, it is comprised of a malleable metal which can show signs of wear. We recommend a silver polishing cloth to keep this item in optimal condition. We apologize for the issue you described with your twist dial as it should not have broken. Please contact our customer service department to help facilitate an exchange.