"The watch itself is beautiful and the gift packaging was great. However, the Monogram on the front of the watch was very poor. the spacing was WAY off. The first two letters looked great but there was a huge gap between the middle letter and the last. I am not please with this at all, I wish I would have had it done at the mall so I could see it before I gave it as a gift."
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Response From Red Envelope:
Thank you for posting a review on our pocket watch. We regret the monogram spacing error and have actively worked with our personalization department to address this for future orders. We stand behind all of our products and want you to be completely satisfied with your purchase. For this reason, we will have customer service contact you to offer a replacement.