"The puzzle does not come with an image of what the overall image looks like. As a gift, it's frustrating not to be able to show the recipient what the puzzle looks like and as the person doing the puzzle, it's close to impossible to complete it without an image for direction. I would strongly recommend that the producers of this product begin including an image of the puzzle. Until then, I don't suggest you purchase it."
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Response From Red Envelope:
Thank you for taking the time to post a review. We apologize for the frustration you experienced with our personalized hometown puzzle. We stand behind all of our products and wish to make this right for you. Please contact a customer service agent and they will be happy to facilitate an exchange for you.