"I bought this product a few years ago for my husband and it was awesome - durable metal, legit engraving, etc. It looked professional and of high quality. Four years later and they are still in great condition.
A few weeks ago, I purchased this product for my dad for Christmas, but was very disappointed when I received it. It is a different product! The metal is very thin, the monogrammed information is off center, and the engraving doesn't appear to be actual engraving - it looks like it will wipe right off. They look cheap and of low quality. The box they came in was nicer than the toppers themselves! Not sure what happened to the product they were making a few years ago?!? It is very disappointing because I know my dad would have loved this gift.
On the positive side, Red Envelope said I could return the product for a full refund, which I appreciate."
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