"I ordered the Red Casserole dish with Monogram and Last Name. Dish arrived promptly and in great condition, etching was lovely and contrasted nicely with the red color. This was a Christmas gift for my mother in law. The day after Christmas, she was moving the dish off the counter to the cabinet, and the lid slid off and broke. The lip that holds the lid is a little small and it slides easily. She didn't tell me about in until Easter off this year, and I immediately contacted RedEnvelope to inquire about just purchasing a replacement lid. They are sending us an ENTIRELY new casserole dish and lid, free of charge. Excellent customer service. I will continue to purchase gifts from RE for a long time to come."
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