"I ordered these as a gift for a client. The first set was monogrammed in the wrong place, it was not centered on the glass. I had no problem getting a replacement set but the second set is just ok. The glasses are really substantial, and very good quality, but the letter is slightly tilted, and the etching is kind of scratched around the letter, not the best quality. I think these are a pretty good deal cost wise, but I would not order them again."
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Response From Red Envelope:
Thank you for posting a review of this product. We apologize for the frustration you experienced, as this personalization error should not have occurred. We understand that our customers are unique, with specific individual preferences and we apologize that this product did not meet your needs. If you wish to exchange the item for something else in our collection, please contact a customer service agent to facilitate an exchange.