"When I opened the box I was immediately disappointed by the engraved letter on the silver disc. It is one letter and it looks like someone did it by hand and weren't very still. It also doesn't look centered."
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Response From Red Envelope:
Thank you for posting a review. We apologize for the personalization issue you describe, as your necklace should be free of defects. We appreciate your business and would like an opportunity to remedy this for you immediately. Please contact customer service so we can replace the necklace for you.