"I thought that the price for this gift was fairly overrated for the actual product received. The chain was very fragile and the pennants were of very low quality. Craftmenship for the names was worst than military I.D. tags. Fortunately, I contacted Red Envelope customer care and received a 50% refund on the price that I paid for this item. Those actions made this bad purchase almost bearable."
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Response From Red Envelope:
Thank you for posting a review. The lettering on each disc is hand stamped as opposed to engraved, giving a unique feel to each one of a kind necklace. We believe this is part of the charm and appeal of this item. We regret that our necklace did not suit your standards and realize everyone has individual preferences. We are happy you were able to resolve your dissatisfaction with customer service.