"I order this item, as a gift to myself. Upon opening the product fell apart, the glass fell out as well as the pointers. The item was apparently not package correctly, and or, the product itself is inferior."
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Response From Red Envelope:
Thank you for taking the time to post a review. We apologize for the quality issue that you experienced with the Lewis + Clark wood compass, as this should not have occurred. For this reason we believe you received a defect. We stand behind the quality of our products and customer satisfaction. Please contact a customer service agent so we can facilitate a replacement.