"First off, the product itself is very nice. My wife loves it and her friends do too, so I'd call it a success.
It is actually a good sized product. I know they post the dimensions, but I was expecting something smaller. It is very spacious.
The stitching & materials appear to be top notch. I cannot comment on durability, as we just received it, but based on initial inspection I don't have any concerns that it will wear prematurely.
The only unfortunate part of my experience was with UPS. They said it was delivered when it was most certainly not. After speaking with them they would admit to no wrong doing and said to contact the shipper (RedEnvelope).
Much to my surprise, RE shipped a replacement same day (next day air). Unfortunately it took a few days due to holiday falling mid-week so the delivery missed the actual anniversary, but they definitely took care of me.
I will absolutely do business with RE again if needed."
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