"I am disappointed in the block lettering. I couldn't find an example of the two options when I was ordering and I chose the block letters. Now that I see it, it looks cheap. I wish I had seen and chosen the other. I am really sad about this."
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Response From Red Envelope:
Thank you for taking the time to post a review. We apologize for the frustration you experienced with the personalization options. We appreciate you bringing this to our attention and are currently working to correct this issue. We stand behind our products and customer satisfaction.