"The piece looks great hanging; however it was a process getting it there. I had 3 screws completely twist off in the frames and custom header board. Even my husband, who used to build houses and is very handy, had some twist off. I called RedEnvelope and they were very helpful and sent me a complete new custom frame set to replace it right away. I just had to send back all the bad pieces. If you order this, I suggest going to the hardware store and picking up your own screws. Which is disappointing considering the price of this set, but it will save you a headache in the long run."
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