"This necklace is really pretty. However, the chain was too short even at the end of the clasp opening. I don't think I'd wear it given that it was uncomfortably short.I returned this item reluctantly."
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Response From Red Envelope:
Thank you for posting a review. We apologize that this product did not meet your needs. We have found necklaces 16-18 inches long reflect the most common length, however we understand that our customers are unique, with specific individual preferences. If you need assistance with finding another item from our jewelry collection, please don’t hesitate to contact our customer service department.