"We had received this as a gift. When we went to install it, the dry wall anchor and screws were awful! Not only are the instructions flawed in the size of the drill bit, the anchor stripped my dry wall to the point that I had purchase larger and more sturdy hardware. To this day, I still have one hole without a screw because the anchor tore too large of a hole in my dry wall to fix. Awful design!! No matter how pretty this frame is, I would not recommend it to anyone!"
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Response From Red Envelope:
Thank you for posting a review. We had updated the anchors on this item in April 2010, however it is possible you may have erroneously received an old set. We stand behind the quality of all of our products and wish to rectify this for you. Please contact a customer service agent for a replacement.