"Unfortunately, this will be going back. I bought it for my husband for Christmas and we were both really disappointed in the quality. At the highest volume, the sound was too quiet and the quality very poor. We tried new and old vinyl, same result with both. I had hoped this would be an adequate, stand-alone player. But alas, we will be returning and purchasing a turntable of higher quality."
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Response From Red Envelope:
Thank you for taking the time to post a review. We apologize for the issue you describe, as your turntable should be free of defects. If you need further assistance with the replacement, please don’t hesitate to contact our customer service department.