"I bought his and hers monogramed PJs as a valentine gift. I loved the look and feel of the PJs. But after wearing twice the material pulled away from the seam and now I have a hole in my PJs. Very disappointed."
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Response From Red Envelope:
Thank you for taking the time to post a review. We apologize for the frustration that occurred with the seam, as this tear should not have resulted in cleaning. Please contact our customer service department and we will issue a replacement. We appreciate you shopping with us and apologize for this defect in your order. We would like to make this right with you and stand behind our quality and customer service.