"The product description did not include the hole diameter. The "chickadee" hole is too large, allowing house sparrows to enter; so it should have been advertised as a "great tit house". At least that's what the instructions, which came with the box,said. After several e-mails, RED ENVELOPE refunded my purchase price, including the shipping costs.
I was disappointed with the product but was very, very happy with customer service."
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