"I bought this as a gift for my mother-in-law. It was not what I expected from the website description and photos. The "semi-precious stones" looked like plastic beads and the blue sapphire was not blue, but a dark gray or black. One of the stones was also scratched. Luckily, customer service was courteous, helpful, and made it really easy to return the necklace for a full refund. For the price I expected a nicer piece. I would recommend skipping this necklace."
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Response From Red Envelope:
Thank you for taking the time to post a review. Our artisan customized birthstone necklace is made of natural rondelle gemstones and we apologize for the quality issues you have described. We appreciate you bringing this to our attention and are currently investigating this potential issue. We stand behind all of our products and are happy you were able to resolve your issue with customer service.