"I have always wanted to try these berries, as I love chocolate covered strawberries and had heard good things about Shari's. My package was delivered on time but when I opened the box, the ice pack was completely thawed and warm. I immediately put the box in the refrigerator so the berries and chocolate would be cold when we opened them after my birthday dinner. What a disappointment. I opened the box and at least 4 of the berries were not in their tray, 2 had the chocolate cracked off, all of the ones we tried still had stems but you couldn't tell because the whole thing was covered in chocolate (unlike the picture), the berries tasted like they had been frozen and then thawed (chewy and tasteless) and the chocolate wasn't that great tasting either. I am very disappointed and will not be ordering again."
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