"I'm writing this review because my last was was filtered by redenvelope, even though there was nothing worth filtering, other than being a bad review. Long story short, the frame is great, but the clay DOES NOT WORK. Plan on using something else if you really want to get this frame. But then you're overpaying for a decent frame."
(Click anywhere inside this popup to close it)
Response From Red Envelope:
Thank you for taking the time to post a review. We apologize for the issue you describe, as your deluxe baby keepsake should be free of defects. We have completed an inspection at our warehouse and have resolve the faulty clay issue. Please contact our customer service department and we will issue a replacement. For best results clay should be used within six months from received date. Again. we apologize for this issue and the frustration that occurred.